Where to Repair Your Bushnell Binocular - Where to Repair Your Buy Bushnell Binoculars

Repair in USA:

Repair of your Bushnell Binoculars in US:

• To send product in for repair, please follow these instructions: * USA Purchases Only

  INSTRUCTIONS TO SEND PRODUCT IN FOR REPAIR

  Package your product securely and include your name, street address (no Post Office Boxes), a daytime phone number, your email address, and a brief description of the issues you want addressed. Insure your product for the appropriate dollar value and send it to:
  
  BUSHNELL (US Purchases Only)
  Attention either: Bushnell or **Bausch & Lomb Repairs
  8500 Marshall Drive
  Lenexa, KS 66214
  
  When returning product for repair, please do not send the product cases, lens caps, mounts, or straps.

  SHIPPING & HANDLING FEES

  Send in a check or money order for shipping and handling made out to Bushnell in the amount of:
  
  $15.00 for Telescopes
  $10.00 for all other products
  
  (California residents are excluded from paying shipping and handling payments for warranted items only)

  REPAIR PROCESS

  When your unit is received it will be assigned a repair number. After reading your letter, a technician will evaluate your unit to determine what repairs are needed and whether or not warranty coverage will be applicable. It is our option to repair or replace your unit. If your unit is NOT covered under warranty, an estimate for repair or replacement will be mailed to you.
  
  You will have 20 days to respond, either accepting or declining the recommendation. If you accept the recommendation for repair or replacement you will need to provide payment. That can be in the form of a check, money order, or if you prefer, by MasterCard or VISA. If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit or a comparable replacement of equal value and function will be shipped to you via UPS within 3-4 weeks.
  
  

  SPECIAL NOTES

  * Note - For purchases made outside of the United States of America, please contact your local dealer.
  **Note - Bushnell Performance Optics no longer carries or sells Bausch & Lomb product. However, all current factory warranties are being honored and repairs will be provided at the above location.

Repair in CANADA:

Repair of Bushnell Binoculars in Canada:

• How to Send Product in for Repair in Canada

  Packaging:
  Box your unit securely, sending only the unit. Do NOT send accessory items such as dust caps, carrying case, eyepieces, mounts, etc.
  
  What to Include:
  
  • A short note explaining the reason you are sending the unit in to us.
  • Your daytime phone number.
  • A UPS deliverable address for returning your product to you.
  • The return shipping and handling fee for all products is $10.00 except for Yardage Pro and HOLOsight which have a $15.00 shipping and handling fee.
  Shipping:
  We recommend that you send your unit to us by way of Canadian Post or Insured Courier of your choice. If you live in Canada your repair should be sent to:
  
  Bushnell Sports Optics Worldwide
  Attention: Repair Department
  25A East Pearce Street
  Richmond Hill, ON
  L4B 2M9
  
  Repair Process:
  When your unit is received it will be assigned a repair number. After reading your letter a technician will evaluate your unit to determine what repairs are needed and whether or not warranty coverage will be applicable. It is our option to repair or replace your unit. If your unit is NOT covered under warranty an estimate for repair or replacement will be mailed to you. You will have 45 days to respond, either accepting or declining the recommendation. If you accept the recommendation for repair or replacement you will need to provide payment. That can be in the form of a check, money order, or if you prefer, by MasterCard or VISA. If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit or a comparable replacement of equal value and function will be shipped to you via Canadian Post.

Warranty Information:

Bushnell Binoculars Warranty:

• These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians.
  
  US WARRANTY
  The majority of Bushnell products carry the Bushnell Limited Lifetime Warranty, in which the product is unquestionably warranted to be free of defects in material and workmanship for the lifetime of the original owner. The Bushnell Limited Lifetime Warranty is an expression of our confidence in the materials and mechanical workmanship of this company's optical products and assures many years of convenient, dependable service There are a few of our products that carry a different warranty coverage. These exceptions are listed below. Please note - these warranties do not cover consumer caused damages such as misuse, abuse, or repairs attempted by someone other than our authorized technicians.
  
  

  Bushnell NorthStar Electronics		Two Year Warranty
  Bushnell NextView Binoculars 		One Year Warranty
  Bushnell Falcon Binoculars		Two Year Warranty
  Bushnell Night Vision 		Two Year Warranty
  Bushnell Laser Rangefinders 		Two Year Warranty
  Bushnell Speedster Speed Gun 		Two Year Warranty
  Bushnell HOLOsight			Two Year Warranty
  Bushnell ImageView			Two Year Warranty
  Bushnell Elite Riflescopes*		"No Questions Asked One Year Warranty

  
  
  *ELITE Replacement Policy" (This offer is limited to one original purchase refund per address. For additional information about this offer, please contact Customer Service)
  
  CANADIAN WARRANTY
  In the past our products have had different lengths of warranty coverage, however, since 1984 the majority of our products carry a Limited Lifetime Warranty. Bushnell guarantees your product to be free of defects in materials and workmanship for the lifetime of the original owner. The exceptions are the HOLOsight and Yardage Pro products which have a one-year warranty. These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians. WARRANTY COVERAGE OUTSIDE THE USA AND CANADA Contact your local dealer for warranty